Debug Settings

Trend Micro NAS Security™ allows you to collect diagnostic information and export the results to a file that can be used by maintenance personnel to analyze system problems.

When diagnostic mode and kernel debug log mode are enabled, Trend Micro NAS Security collects and logs important system information that are useful in diagnosing a system problem. This information consists of product configuration, system information, and debugging logs. The information is stored in a file when Save is clicked. The location and name of this file are pre-configured by the NAS vendor. To isolate system problems, the NAS vendor will specify the method to send the exported diagnostic file.

To collect diagnostic information:

  1. Select Administration > Debug Settings from the left menu. The Debug Settings screen opens.

  2. Enable diagnostic mode by selecting the Enable diagnostic mode check box.

  3. To collect the kernel debug log, select the Enable kernel debug log check box.

  4. Click Save to save diagnostic information settings.

  5. Reproduce the system problem.

  6. Disable diagnostic mode by deselecting the Enable diagnostic mode check box.

  7. Disable the kernel debug log by deselecting the Enable kernel debug log check box.

  8. Click Save to save the diagnostic information settings.

  9. Click Export to save the diagnostic file.

Summary

These settings can be configured by clicking Debug Settings on the left menu.